Negotiation Skills

Course Language Arabic, English
Accreditarion/Qualifying TVTC
Delivery Method Public, Private
Code: PDNSzz Category:

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Course Objectives
–Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today.
–By the end of this workshop, participants will be able to:
—Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
—Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
—Lay the groundwork for negotiation
—Identify what information to share and what to keep to yourself
—Understand basic bargaining techniques
—Apply strategies for identifying mutual gain
—Understand how to reach consensus and set the terms of agreement
—Deal with personal attacks and other difficult issues
—Use the negotiating process to solve everyday problems
—Negotiate on behalf of someone else

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