Introduction

In light of increasing challenges and evolving demands on organizations, it becomes essential to achieve comprehensive and integrated improvements to ensure institutional excellence. If an organization seeks limited improvements, everyday management methods may suffice; however, achieving comprehensive development requires fundamental changes in the organization's tasks and objectives. The course "Building and Managing Teams for Institutional Excellence" is designed to meet this need by providing effective strategies based on the European Foundation for Quality Management (EFQM) Excellence Model standards. The course aims to enhance the ability to build strong teams, manage performance, and achieve institutional excellence through adopting innovative practices and approaches that support sustainable development and improvement.

Program Objectives

• To help participants understand the fundamental principles of building outstanding teams and the importance of total quality improvement.
• To enable participants to apply best practices in building and managing teams according to EFQM Excellence Model standards.
• To make participants aware of motivation strategies and personnel management to enhance collaboration and increase productivity within the team.
• To teach participants how to clearly define roles and responsibilities within the team to avoid conflicts and achieve effective coordination.
• To equip participants with performance management skills and analysis of strengths and weaknesses within teams.
• To help participants recognize the importance of using assessment tools to improve individual and collective performance.
• To teach participants how to develop leadership skills and build a leadership culture that supports institutional excellence.

Program Topics

1. Introduction to Institutional Excellence

• Theoretical and practical foundations for building outstanding teams: how to form strong teams and the importance of effective leadership.
• History and standards of the EFQM Excellence Model: understanding the model and its criteria.
• Strategies for team building and the importance of effective leadership: how to build distinguished teams and enhance leadership.

2. EFQM Excellence Model Standards

• Leadership, policies, and strategies: the key dimensions of the excellence model.
• Human resources, resources, and processes: how to manage resources and processes according to the standards.
• Results for stakeholders, society, and human performance: measuring results and impact on various parties.

3. Strategy Development

• The relationship between strategy and the excellence model: how to align strategies with the excellence model.
• Developing vision, mission, and plans: setting clear strategic objectives and developing plans.
• Mechanisms for implementation and compliance with total quality: executing strategies and ensuring quality.

4. Creative Planning and Outstanding Performance

• Concept and importance of creative planning: the role of innovation in planning.
• Elements and types of planning: types of planning and their tools.
• Practical exercise on creative planning: hands-on application of planning techniques.

5. Strategic Planning Laboratory and Excellence Management

• Developing an action plan and error analysis: designing effective action plans and analyzing errors.
• Environmental scanning and strategy application: assessing the environment and implementing strategies.
• Reviewing past experiences and applying learning: evaluating experiences and applying lessons to improve performance.

Target Audience

• Team managers.
• Project leaders.
• Human resources officers.
• Executives.
• Supervisors and mentors.