Introduction

Facility Management is one of the key pillars for organizational success and business sustainability, combining planning, organizing, operations, and maintenance to ensure a safe, efficient, and productive work environment. With the rapid advancements in technology and sustainability requirements, it has become essential to qualify professionals who can manage facilities effectively, achieve operational efficiency, enhance asset value, and support organizational strategic objectives.

Course Objectives

• Understand the fundamentals and principles of Facility Management and its vital role in organizations.

• Develop skills in planning, operation, and maintenance to ensure facility efficiency.

• Enable participants to design and implement sustainable Facility Management strategies.

• Learn about modern technologies used in Facility Management and performance measurement.

• Gain knowledge of real estate management and financial resource allocation related to facilities.

• Improve risk management and ensure health, safety, and security in the workplace.

Key Topics

1. Introduction to Facility Management

   • Core concepts and areas of application.

   • Roles, responsibilities, and key competencies.

2. Planning and Resource Management

   • Facility planning and space utilization.

   • Stakeholder and risk management.

   • Financial management and budgeting.

3. Facility Operations and Maintenance

   • Preventive and emergency maintenance strategies.

   • Project management in facilities.

   • Continuous improvement practices.

4. Health, Safety, and Environment

   • Occupational health and safety policies.

   • Emergency management and risk mitigation.

   • Sustainability and corporate social responsibility (CSR).

5. Service and Vendor Management

   • Outsourcing and procurement in facility management.

   • Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

   • Managing underperformance and quality improvement.

6. Technology in Facility Management

   • Modern workplace technologies and applications.

   • Information systems and data management.

   • Innovation and emerging technologies in facility management.

7. Sustainable Real Estate Management

   • Real estate investment and lease management.

   • Long-term operation and maintenance.

   • Integrating sustainability principles into real estate management.

Target Audience

• Facility and building managers.

• Administrative and engineering officers.

• Engineers and technicians in operations and maintenance.

• HR and executive managers with facility-related responsibilities.

• Professionals in real estate, industrial, healthcare, and education sectors.

• Fresh graduates aspiring to build a career in Facility Management.